Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using the Service in any way, you agree to be bound by these Terms and our other referenced policies (collectively, the "Agreement"). If you are using the Service on behalf of an organization, you are agreeing to these Terms for that organization and represent that you have the authority to bind that organization to this Agreement.

If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You may use the Service only if you are legally capable of entering into a binding contract with us and are not prohibited from using the Service under applicable law. If you are under the age of 18 (or the age of majority where you live), you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

3. Accounts and Security

To use certain features of the Service, you may need to create an account. You agree to provide accurate, current, and complete information when creating your account and to keep that information up to date.

You are responsible for safeguarding your login credentials and for all activities that occur under your account. You must promptly notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to safeguard your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not, and may not permit others to:

• Use the Service in any manner that violates any applicable law or regulation, including data protection, anti-spam, and consumer protection laws.
• Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, fraudulent, defamatory, obscene, harassing, or otherwise objectionable.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
• Interfere with or disrupt the integrity or performance of the Service, including by introducing viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to the Service or related systems or networks.
• Reverse engineer, decompile, or disassemble the Service except to the extent permitted by applicable law.

5. Subscriptions, Billing, and Trials

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. You can find Paddle's Buyer Terms at paddle.com/legal/buyers.

Certain features of the Service may be provided on a paid subscription basis or usage-based pricing (collectively, a "Subscription"). The specific pricing, limits, and billing terms applicable to your Subscription are described on our pricing page.

By starting a Subscription, you authorize Paddle to charge you all applicable fees, taxes, and charges using your selected payment method on a recurring basis (where applicable), until you cancel in accordance with these Terms.

We may offer free or discounted trials of the Service. If you sign up for a trial, we will clearly indicate the trial duration and what happens at the end of the trial (for example, automatic conversion to a paid plan unless you cancel). You are responsible for cancelling before the trial ends if you do not want to continue.

6. Cancellations and Refunds

All purchases are managed by our online reseller, Paddle.com.

We offer a 14-day refund window for all purchases. If you are not satisfied with the Service, you may request a full refund within 14 days of your purchase date.

You may cancel your Subscription at any time through your account settings. Cancellation will stop future billing.

7. Intellectual Property

The Service, including all software, user interfaces, designs, logos, trademarks, and other materials (excluding Your Content as defined below) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes or personal use, as applicable. We and our licensors reserve all rights not expressly granted in these Terms.

8. Your Content

You may upload, create, or otherwise submit content to the Service, including event details, agendas, participant information, and other materials ("Your Content"). You retain all rights to Your Content, subject to the rights granted to us below.

By submitting Your Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, display, and otherwise use Your Content solely as necessary to provide, maintain, and improve the Service, and as otherwise permitted by our privacy or data protection notices.

You represent and warrant that you have all rights necessary to submit Your Content to the Service and to grant the rights set forth in these Terms, and that Your Content and use of the Service will not violate any law or infringe the rights of any third party.

9. Privacy Policy and Data Protection

This section describes how Pleanar handles personal data in connection with the Service and constitutes our Privacy Policy for pleanar.com and related domains.

We collect personal data that you provide to us (for example, your name, email address, and account details), as well as information generated through your use of the Service (such as basic usage and device information). We use this data to operate and improve the Service, provide support, communicate important updates, and comply with legal obligations.

We use cookies and similar technologies to authenticate users (including via third-party services like Google Sign-In) and to provide the Service. By using the Service, you consent to our use of these technologies for essential functionality.

If you input personal data about others (such as event participants or speakers), you are responsible for having a lawful basis to do so and for sharing it with us. We process that data only to provide the Service to you and take reasonable measures to protect it.

We may use trusted service providers (for example, hosting and payment processing partners) to help us deliver the Service. These providers process data on our behalf under appropriate safeguards. We do not sell your personal data.

You can contact us at support@pleanar.com with any privacy questions or requests about your personal data.

10. Third-Party Services

The Service may integrate with or allow you to access third-party products, services, or websites ("Third-Party Services"). We do not control and are not responsible for Third-Party Services. Your use of any Third-Party Services is subject to the separate terms and privacy policies of those providers.

We do not endorse and are not responsible or liable for any aspect of Third-Party Services. We may disable integrations with Third-Party Services at any time without notice if we believe it is reasonably necessary to protect the Service, our users, or third parties.

11. Changes and Availability

We are continually improving the Service and may add, modify, or remove features from time to time. We may also suspend or discontinue parts of the Service. Where reasonably possible, we will provide advance notice of material changes that negatively impact you.

We do not guarantee that the Service will be available at all times or without interruption. The Service may be unavailable from time to time for maintenance, updates, or technical reasons.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components. We do not warrant the accuracy or completeness of any content or information provided through the Service.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US (OR OUR AUTHORIZED RESELLER PADDLE.COM) FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with: (a) your access to or use of the Service; (b) Your Content; or (c) your violation of these Terms or any applicable law.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on this page and updating the "Last updated" date below, and we may also provide additional notice by email or through the Service.

Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Ukraine, and the parties irrevocably consent to the personal jurisdiction and venue there.

17. General Provisions

These Terms constitute the entire agreement between you and us regarding the Service and supersede any prior or contemporaneous agreements, communications, and understandings, whether written or oral.

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms without restriction.

18. Contact Information

If you have any questions about these Terms or the Service, you can contact us at:

• Email: support@pleanar.com

Last updated: December 3, 2025